MEPCO serves a large region in southern Punjab and adjacent areas. Whether you face any electricity problems, want to report, need to check the status of your application (for a new connection, meter replacement, etc.), or wish to file a complaint about service, the helpline is the easiest route to get quick attention.
Official Helpline Numbers
Here are some of the primary numbers you can call:
- Toll-Free Helpline: 0800-63726
- Head Office Number (Multan): 061-9220198
- Additional Lines at Multan Power Control Center
- 061-9210334
- 061-9210389
- 061-6784815
Regional Contact Numbers
If you’re in a specific Circle (Region) under MEPCO, there are local contact lines:
|
Circle (Region) |
Contact No. |
|
Multan Circle |
061-9220198 |
| Muzaffargarh |
066-9200065 |
|
Dera Ghazi Khan |
064-9239229 |
|
Bahawalpur |
062-9250102 |
|
Rahim Yar Khan |
068-9230160 |
|
Vehari |
067-3360282 |
|
Sahiwal |
040-9200305 |
|
Bahawal Nagar |
063-9239031 |
Recommendations:
When you call:
- Be ready with your Consumer ID or Reference Number. This helps MEPCO staff locate your record faster.
- Provide your CNIC and Contact Number, So that they register your complaint. Keep in mind provide active contact number for easy and fast solving issue.
- Clearly state your issue (e.g., “Load-Shedding Unscheduled”, “Meter Faulty”, “Connection Problem”).
- For Non-Urgent Matters (New Connection requests, Meter Replacements, Billing Issues) you may also visit the nearest MEPCO Customer Service Centre.
Check Your MEPCO Estimate Bill / Calculator
Tips for Faster Resolution
- If you get no response or your issue is not resolved, escalate by noting your complaint registration number and contacting MEPCO’s consumer-services team at the head office.
- Keep record: the time you called, the name of the person you spoke with, the Complaint ID — this helps follow-up later if needed.
I’m Najam Ul Saqib, the founder and content creator of MEPCOBillcheck.com. I started this website to help people easily understand everything related to MEPCO (Multan Electric Power Company) — from bill information and consumer services to useful updates and tips for saving electricity.
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